For businesses · Handling bookings
How to answer a quote request
Review the details, send your price (valid 7 days) and the customer pays when they accept. If you cannot, tap "I cannot do it".
When a customer requests a quote you get an email and the booking shows as "Quote requested", with their preferred date, answers and photos.
- 1
Tap "Send quote"
On the booking, in your dashboard.
- 2
Set your price
Enter the price in dollars; you see what you receive. If needed, tap "Change date" and add a note for the customer.
- 3
Send it
The customer gets an email. The quote is valid for 7 days.
- 4
The customer accepts and pays
Once they pay, the booking is "Confirmed" and you get the new booking email.
- You can tap "Change quote" until the customer pays.
- If you cannot do the job, tap "I cannot do it". The customer was not charged.
- If you do not answer, we remind you by email. Answering fast wins customers.
Automatic message
In "Business profile" you can write a message the customer gets in the chat when they request a quote, for example when you will answer or which photos help.