For businesses · Handling bookings

Getting and replying to reviews

Only customers with a completed booking can review you. You can reply to each review once, publicly.

When a customer leaves you a review you get an email. You see them all under "Reviews" in your dashboard.

1
Tap "Reply"
On the review.
2
Write your reply
Up to 300 characters. "Suggest a reply" gives you a draft.
3
Tap "Send"
Your reply shows under the review on your page. Check it carefully: it cannot be edited later.

To get more reviews, mark each job completed the same day: the customer gets the invitation while the service is fresh.

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