Frequently asked questions

Brega PR is an app for booking services in Puerto Rico. Local cleaning, transportation, private chef, tour, handyman, plumbing and landscaping businesses list their services, and you book them with a date, time and secure payment from your phone.

You see the total price before you confirm. The business sets the service price; Brega PR adds an 8% service fee that is itemized on the payment screen.

By credit or debit card through Stripe when you book. The payment goes straight to the business, and your card is never shared with them. No cash and no sending money to a stranger.

Yes. Each business sets a cancellation window per service, usually 24 hours, and you see it before you pay. Cancel before that window for 100% back; inside it, 50%; after the appointment time, nothing. If the business cancels, you always get 100%. Orders with no appointment are not refundable once paid.

Yes, in Spanish and English. Businesses indicate which languages they serve in.

Listing is free. You pay a 10% commission only on bookings you receive through the app, with a $2 minimum per job across your commission and the customer fee; if you are one of the first 20 businesses (founding members), you pay no commission. Your customer pays a separate 8% service fee. No monthly fee, no contract.

A business name, at least one service with a price, your availability and a bank account to receive payments. To verify your profile, you need an ID.

The customer pays by card when booking, and the money lands in your Stripe account right then, with the commission already taken out. Stripe deposits it to your bank on its schedule, usually within a few business days.

Only customers who completed a paid booking can leave a review. You can reply publicly. Fake reviews cannot exist because there is no way to write one without having paid.

The whole island. At launch most businesses are in the metro area (San Juan, Carolina, Guaynabo, Bayamón), Dorado, Rincón, Ponce and Vieques. Each business sets how far it travels.