Frequently asked questions
Frequently asked questions
Straight answers about Brega PR: how to book, how to pay, cancellations, how to list your business and when you get paid.
What is Brega PR?
Brega PR is an app for booking services in Puerto Rico. Local cleaning, transportation, private chef, tour, handyman, plumbing and landscaping businesses list their services, and you book them with a date, time and secure payment from your phone.
How much does it cost to use the app as a customer?
You see the total price before you confirm. The business sets the service price; Brega PR adds a small service fee that is itemized on the payment screen.
How do I pay?
By credit or debit card through Stripe. The business is paid after the service is completed. No cash and no sending money to a stranger.
Can I cancel?
Yes. Cancel 24 hours or more in advance for a full refund. Under 24 hours you get half back. If the business cancels, you always get 100%.
Is the app in English?
Yes, in Spanish and English. Businesses indicate which languages they serve in.
How much does it cost to list my business?
Listing is free. You only pay a commission on bookings you receive through the app. No monthly fee, no contract.
What do I need to list my business?
A business name, at least one service with a price, your availability and a bank account to receive payments. We ask for ID to verify your profile.
When and how do I get paid?
The customer pays by card when booking. When you mark the service completed, the money is transferred to your bank account through Stripe, usually within 2 business days.
How do reviews work?
Only customers who completed a paid booking can leave a review. You can reply publicly. Fake reviews cannot exist because there is no way to write one without having paid.
Which towns does it cover?
The whole island. At launch most businesses are in the metro area (San Juan, Carolina, Guaynabo, Bayamón), Dorado, Rincón, Ponce and Vieques. Each business sets how far it travels.
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