For customers · Your bookings
Viewing and managing your bookings
My bookings shows your upcoming and past bookings, their status and what you can do with each one.
Open My bookings from the menu. Each booking shows the service, the business, the date, the address, your answers, the total and its status.
| Status | What it means |
|---|---|
| Quote requested | You sent a request and the business has not priced it yet. |
| Quoted | The business sent you a price. You can accept it and pay. |
| Pending payment | You started paying but did not finish. |
| Scheduled | A visit in a series, charged 2 days before. |
| Confirmed | Paid and confirmed. |
| Completed | The service was done. You can now leave a review and a tip. |
| Cancelled / Refunded | It was cancelled; the status says whether the refund was full or partial. |
Depending on the status, you will see buttons to message the business, cancel, edit or withdraw a request, accept a quote, pay for a visit, end a series, leave a review, leave a tip or "Book again".
After the visit, the business marks it completed. If they do not, it is marked completed automatically 3 days after the visit and we let you know so you can leave a review.
Go to My bookings