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For customers · Your bookings

Changing the date or details of a booking

A paid booking cannot be moved in the app. Message the business in the chat, or cancel and book another time.

The app does not yet have a button to move a confirmed booking. You have two options:

  • Message the business with "Chat in the app" from My bookings and agree on the change.
  • Cancel the booking and make a new one at a time that works. Check how much you get back first: the app shows you before you confirm.

If it is a quote request the business has not answered yet, tap "Edit request" and change the date or details. Once the business sends a quote it can no longer be edited; ask for the change in the chat.

Still stuck?

Message us and we will help.