For businesses · Your profile and services
Questions customers answer when booking
Ask what you need to know before the job: how many rooms, photos of the area, a link or a choice from a list.
Each service can have up to 20 questions the customer answers when booking or requesting a quote. The answers reach you in the booking and in the chat.
- 1
Open the service
In "Services and prices", tap "Edit" and find "Questions for the customer".
- 2
Add questions
Tap a suggestion for your type of service, "Suggest questions" or "+ Add question".
- 3
Pick the answer type
Short answer, long answer, link, options (up to 8) or photo. For photo questions you choose how many (1 to 12); the customer can also upload a short video.
- 4
Mark required ones and save
Use "Required", reorder with the arrows, check the "Preview" and tap "Save questions".