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For customers · Finding and booking

How to book and pay for a service

Pick a day and time, fill in the address and what the business needs to know, and pay by card on Stripe's secure page.

  1. 1

    Tap "Book"

    On the service you want, on the business page.

  2. 2

    Pick a day and time

    The calendar shows, in Puerto Rico time, the days with open times over the next 6 weeks. A booking has to start at least 2 hours from now.

  3. 3

    Fill in the details

    Enter the service address and town, and answer what the business needs to know (questions marked * are required). Some ask for photos or a short video. You can add notes for the business.

  4. 4

    Check the total

    You see the service price, the 8% service fee and the total, along with that service's cancellation policy.

  5. 5

    Pay

    Tap "Pay by card". You pay on Stripe's secure page; your card is not shared with the business. Your time is held for 30 minutes while you pay.

Once the payment goes through you see "Booking confirmed!", you get a confirmation email and a chat opens with the business with a summary of your booking.

Did not finish paying?

If you leave the payment page, you are not charged. Tap "Try again" to go back.

Services with a "Buy" button are orders with no appointment: you do not pick a date or address and you pay once. That payment is not refundable once confirmed.

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